PRIVACY POLICY
This Privacy Policy explains how we collects, uses, and protects your information when you visit our website, place an order, or contact us for support.
Information We Collect
When you visit our website, we may automatically collect certain information, such as your device type, browser type, IP address, pages viewed, and how you interact with our site.
When you place an order, create a customer inquiry, or contact us, we may collect personal information including:
- Name
- Email address
- Shipping address
- Billing address
- Order details
- Payment-related information, which is processed securely through our payment service providers
We do not store full payment card details on our website.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Arrange shipping and delivery
- Provide customer support
- Send order confirmations and updates
- Improve our website, products, and shopping experience
- Help detect and prevent fraud, misuse, or unauthorized activity
We do not sell your personal information.
Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site.
Cookies may help us:
- Keep items in your shopping cart
- Remember your preferences
- Analyze website traffic and performance
- Improve the overall shopping experience
You can disable cookies through your browser settings, but some website features may not work properly if cookies are turned off.
Sharing Your Information
We only share your information when necessary to operate our business and provide our services. This may include sharing information with:
- Payment processors to securely complete transactions
- Shipping carriers to deliver your order
- Website hosting and service providers
- Customer support and order management tools
These third parties only receive the information needed to perform their services and are expected to protect your data.
Data Security
We take reasonable steps to protect your personal information, including secure technology, limited access, and appropriate data protection practices.
However, no method of online transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information
- Object to or restrict certain uses of your information
To make a privacy-related request, please contact us through our support page or email us directly.
Data Retention
We keep your information only for as long as necessary to process orders, provide customer service, comply with legal obligations, prevent fraud, and resolve disputes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website.
